* Mangrow Inc. operates the www.mangrow.ai website that provide the SERVICE.

* This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the ManGrow.ai website.

* If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for contacting you or providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

* The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.mangrow.ai, unless otherwise defined in this Privacy Policy.

Information Collection and Use

- For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to contact or identify you.

Items of personal information to be collected

- The company collects the following personal information for membership registration, smooth service provision, and consultation.

1) Information collected	[Required items] Email (login ID), password, nickname [Optional items] Profile picture, service use information, access information, cookies, browser-related information for usability analysis (type, version, screen size, etc.), inquiry records (author, email, phone number)
2) Collection method	When registering as a member or directly in [My Page] Input or automatic collection while using the service Direct input when using the inquiry function

The company allows you to use social login (hereinafter referred to as “OAuth”) according to your choice.

If you want to use the OAuth service of an OAuth service provider, you must enter the following required information.

1) User ID	User ID of the service providing OAuth
2) Email	User’s email who has been registered and allowed access to a service that provides OAuth
3) Name	User name and alias registered in the service providing OAuth

In addition, when using the OAuth service of an OAuth service provider, your data may be accessed and used for the service.

The information that is automatically generated and stored in the process of using the OAuth service is as follows.

- Token information received from the OAuth service provider

The company does not store data or personal information provided using the OAuth service.

If you do not want to use the OAuth service, you can disconnect at any time by clicking the “Disconnect” button, in which case the stored token information will be deleted.

Purpose of collection and use of personal information

- The company uses the collected personal information only for the following purposes.
● In terms of member management, it is used to confirm subscription intentions, handle complaints/inquiries, and deliver service notices.
● When displaying member information within the service, for example, when displaying a post by a customer or a customer's profile (e-mail, profile picture, etc.)
● It is used to deliver event information for marketing activities, or to analyze customer access frequency or service usage statistics.

Retention and use period of personal information

- While the customer is using the service, the company continuously retains the customer's personal information and uses it to provide the service to the customer. If you request to cancel your subscription or if you lose your qualifications, we will immediately delete all your data and make it unrecoverable or available for any reason or method. However, we may retain your personal information for a certain period of time in accordance with regulations such as the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc., and the Framework Act on National Taxes. Retention items and periods for each reason are as follows.

1) Retained items: email (login ID), password, nickname
2) Retention period:
- Request for investigation by an investigative agency due to improper service use: 1 year
- Records of consumer complaints or dispute handling: 3 years

In addition, in principle, the personal information of members is destroyed without delay when the purpose of processing personal information is achieved or the service is abolished.
- General Member: Until Membership Withdrawal

Personal information destruction procedure and method

- In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

a) Destruction procedure

When a customer requests cancellation of membership or withdraws from membership, statistics related to cancellation among personal information and unique information that can identify the customer except for the minimum information are immediately deleted. In addition, this information is processed so that it cannot be recovered or used for any reason or method.

b) Destruction method

Personal information printed on paper is shredded with a shredder or destroyed by incineration.
Personal information stored in the form of electronic files is deleted using an unrecoverable technical method.

Consignment of collected personal information

In order to provide services, the company consigns and provides customers' personal information to an external service provider companies, and stipulates necessary matters so that personal information can be safely managed when consignment contracts are made in accordance with relevant laws and regulations. The company's personal information consignment processing agency and consignment business contents are as follows.

Consignment company	Purpose of consignment	Scope of personal information consignment processing	Consignment process
Google LLC	Collection and analysis of service usage patterns (Google Analytics); sending app push messages; Collect app error information (above Google Firebase)	Identification information generated by your device used to access the service	Delivered and processed via API calls
Amazon Web Services Inc.	Data retention	Required and Optional Personal Information Collected	Stored in a secure database

Provision of personal information

In principle, the company does not provide the customer's personal information to the outside world. However, the following cases are exceptions.

● If the customer has agreed in advance
● In accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation, if there is a request from the investigative agency

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read "Cookies" article from the Privacy Policy Generator.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service; • To provide the Service on our behalf; • To perform Service-related services; or • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

We will notify the users via in-site notification

• Within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at service@mangrow.ai.